Reference

Open leovegas Privacy Policy

This page tells you how leovegas handles the details you share when you open an account, sign in, or ask us to change a record.

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leovegas Open leovegas Privacy Policy
CONTACT ROUTES

Switch to privacy contacts

If you want to ask about access, correction, or deletion, use the contact routes below and tell us which account the request belongs to.

Email request Send a written request from the address linked to your account, and we will use it for access, correction, or deletion checks after we confirm the record matches your profile.
In-app support Use the help area inside the site to raise a privacy question if you need a quick response about cookies, account data, or a recent change you asked for.
Postal letter If your local law or record-keeping needs a signed letter, send it with your account name and contact details so we can route it to the right team.
DATA CARE

Browse how we keep data

We keep privacy handling limited to what the account needs. That includes sign-up details, session cookies, device logs, support messages, and transaction references only where they are required for service, security, or…

Collection scope

We ask for the details needed to open and run your account, confirm identity where the law asks for it, and tie requests to the right record. We do not collect extra data just to keep it on file.

Session cookies

Cookies and similar tools keep you signed in, remember page settings, and help us spot broken flows. You can clear them in your browser, but some parts of the site may then ask you to log in again.

Device logs

We record device type, browser version, and access times so we can spot unusual sign-ins and fix errors. That log data stays separate from your profile details and is used only for security and service checks.

Transaction records

When you add or withdraw funds, we keep the reference needed to match the request, check the route used, and complete the audit trail. We do not store more payment detail than the transaction calls for.

Retention rules

We keep records for as long as the purpose lasts, or for longer where law asks us to hold them. Once that period ends, we remove or de-identify the data so it is no longer linked to your account.

Change requests

If you want to see, correct, or remove data, send the request through support and we will verify the account first. After that, we act on the request or explain the legal reason we cannot.

Browse answers on access and data

These answers cover the privacy questions you may have before opening an account or after you start using it. We explain what data we collect, why we keep it, how cookies work, how long records stay on file, and how you can ask for a copy or a correction. If local law sets a different rule, the local rule applies where the service is allowed, and our support team follows that path.

We collect the details you enter for your account, the device and browser signals that come with each visit, and any record needed to answer your request or complete checks that local law asks for.

Cookies keep your sign-in active, remember page settings, and help us spot broken screens or unusual access. They do not change your account details, and you can clear them from your browser at any time.

Yes. Send a request through support from the contact method linked to your account, and we will verify ownership before we share a copy or explain the parts we cannot release for legal reasons.

Tell us which detail is wrong, send the updated record, and we will compare it with the account file before we make the change. If a rule requires us to keep the earlier entry, we will keep both with a clear audit trail.

We keep each record only as long as it is needed for the purpose we collected it for, or longer if a law asks us to keep it. After that, we delete or de-identify it.

Only staff or service partners who need the record for hosting, security, verification, or support can see it, and they are limited to that task. We do not open account records to people who have no reason to handle them.

Use the support routes on this page and include the email or phone linked to your account. That helps us find the right record fast and stops delays when you ask for access, correction, or deletion.

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